I recently preordered the hand hammered Noel Asmar pedicure bowl for my salon, having previously used and loved the same product in a former nail salon. Unfortunately, my experience with this preorder has been quite disappointing.
Despite the preorder, which I hoped would expedite the process, there were delays in receiving the product. After noticing the bowls were back in stock through a promotional email, I reached out to check on my order's status. The customer service team was helpful and understanding, but it was evident that there was a lack of quality assurance.
Upon receiving the bowl, it came damaged twice, with noticeable dents that rendered it unusable for its intended purpose. This was not only frustrating but also resulted in my clients missing out on services due to the ongoing issue.
Despite the challenges, I must say the bowls are aesthetically beautiful, with the hand hammered design adding an elegant touch to any salon space. However, the repeated damages have caused significant inconvenience and lost business.
In conclusion, while the Noel Asmar pedicure bowl is a stunning product, the issues I encountered with receiving it undamaged have been disappointing. Improved quality control measures would greatly enhance the overall customer experience.
